UK Shipping Information
All UK mainland orders are dispatched via Royal Mail. We dispatch items Monday to Friday, excluding weekends and public holidays.
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Same Day Dispatch:
Orders placed before 12:00PM (midday) will usually be dispatched the same day. However, some products have longer processing times and may be dispatched within 1–2 working days. -
Weekend Orders:
Orders placed after midday on Friday may receive a dispatch notification over the weekend, but will typically be shipped on Monday. -
Estimated Delivery Times:
Items dispatched on a Friday are usually delivered by Tuesday or Wednesday. Please note, all delivery dates are estimates only and not guaranteed. -
Remote UK Locations:
Deliveries to Northern Ireland, the Scottish Highlands, and other remote UK areas may take an additional 1–2 working days.
⚡ Next Day Delivery
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Next Day Delivery refers to the delivery timeframe after dispatch, not the time of order.
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This service applies only to in-stock items or items that can be produced and packed the same day.
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Orders must be placed before 12:00PM (midday) for same-day dispatch under this option.
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Not all products qualify for same-day dispatch. If unsure, please contact us before placing your order.
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Items will be shipped using Royal Mail's Next Working Day service once production is complete.
🔐 Delivery Terms & Tracking
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Tracked & Signed Services:
If your order is sent using a tracked or signed service, you will receive an email with a tracking number once the item is dispatched. You can track your parcel at www.royalmail.com. -
Signature Requirement:
Some deliveries may require a signature. If no one is available to sign, you must contact Royal Mail to rearrange delivery. If the item is returned to us due to a failed delivery attempt, re-shipping charges will apply.
🌍 International Shipping Policy
All international orders are shipped via Royal Mail International Signed For service.
Estimated Delivery Time
International parcels generally arrive within 7–10 working days, depending on the destination country and customs clearance times.
Please note that international delivery timeframes are not guaranteed and may vary depending on local postal services, customs delays, and import regulations.
Customs Duties, Import Fees & Taxes
The buyer is fully responsible for any and all customs duties, import fees, taxes, handling charges, or other charges applied by the destination country.
We are not responsible or liable for these charges, and they are not included in the item price or shipping cost.
Returned Parcels Due to Unpaid Customs or Import Charges
If an order is returned to us because the buyer has failed to pay customs duties, import fees, taxes, or any other required charges, the sale will remain final.
Due to the custom-made nature of all items we sell, returned-to-sender items cannot be cancelled or refunded once they have been made and dispatched.
In this situation:
The order cannot be cancelled.
No refund will be issued for the item.
No refund will be issued for the original shipping cost.
The item will only be shipped again once the buyer has paid an additional postage fee.
We will not resend returned international orders free of charge.
Final Sale Agreement
By placing an international order with us, you confirm that you understand and accept these conditions, including your responsibility for any customs, import fees, taxes, or reshipping costs if the parcel is returned due to unpaid charges.
You also confirm that you understand all items are custom-made, and that returned-to-sender parcels caused by unpaid customs duties, import fees, taxes, or other charges are not eligible for cancellation or refund.
This does not affect your statutory rights if an item is faulty, damaged, or not as described.
Tracking
A tracking number will be emailed to you once your item has been dispatched.
🔁 Returns & Exchanges Policy
Due to the custom-made nature of our products, we do not accept returns or exchanges for change of mind, incorrect items ordered, or incorrect colour selections.
In rare cases and at our discretion, we may accept a return for change of mind. In such instances, the buyer is responsible for all return postage costs, and the original shipping cost will be deducted from any refund issued.
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Made to Order:
All items are individually produced once an order is placed. As products are custom made and not held in stock, orders are considered final once production begins.
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Customer Responsibility:
Please ensure all product and colour selections are accurate before checkout. -
If We Make a Mistake:
If you receive an item that has been made incorrectly due to our error, we will remake the item at no extra cost.-
To be eligible for a replacement, you must contact us within 5 working days of receiving your order at printcutuk@gmail.com.
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This policy does not affect your statutory rights.
✉ Need Help?
For delivery inquiries, order issues, or custom requests, contact our team at:
